These terms and conditions of sale establish the rules whereby our company (the seller) provides users with the opportunity to buy works of art, antiques and collectibles via our website or any other marketplace (including mobile or app versions) ) on which they appear.
The type of contract used between our company and users is the "Online sales contract", which is a distance sale contract for goods and/or services, entered into by La Maison de la Petite Sara S.R.L. and users, as part of an online purchase/sale system.
Please read the rules carefully before making purchases or submitting proposals.
The navigation on the website, the purchase of items or the forwarding of purchase proposals constitute an acceptance of all our rules.
All items are sold by the company "La maison de la petite Sara S.R.L.", headquartered in Via Orazio Olivieri 6 - Dogana - Republic of San Marino - C.O.E. SM 27191.
Our company provides an integrated system for the purchase or formulation of purchase proposals for works of art, antiques and collectibles.
These objects are proposed in the state in which they are found, without special restoration work on our part, unless otherwise specified.
All items can also be viewed in person at our office before the purchase, by phone appointment or email.
All prices of items on the website and other related marketplaces are to be considered as finished, excluding delivery costs (which are paid by the buyer) unless they are indicated as free of charge. The total amount of the order must be paid no later than 4 days from the date of purchase.
Methods of payment accepted are:
For orders equal to or above € 15,000, the buyer will be subjected to due diligence inspection. To avoid the purchase by unauthorized persons, at the time of payment, please notify us immediately if the item(s) must be accompanied by a receipt (the details of the buyer’s tax code must be sent) or invoice (company data and VAT number must be sent). Only after receiving payment will the order be executed within 2 working days by traceable express courier or other method agreed with the customer (personal delivery to specified place or collection at our premises).
Any invoice must be requested before making the payment.
The order will be canceled within 7 days if it is not paid and a report will be made of the buyer as a bad payer.
We therefore invite all our customers to be serious at the time of purchase, so as not to cause us and other buyers interested in the same item(s) to waste tame.
In case a user wants to cancel an order, they must inform thereof no later than 4 days from the date of purchase by writing an email to the following address: email@example.com
We ask all users not to make the payment and then request the cancellation of the order, and generally not proceed with purchases or proposals if they are not seriously willing to buy.
We offer free return of goods and full refund (no later than 14 days from receipt of the item/s) in case they are received broken, damaged or do not match the descriptions contained in the advertisements.
In the event that the user still wants to return the goods (within 14 days) without them being received broken or damaged, the user will be reimbursed only the cost of the item(s), but the shipping costs will be deducted.
We make packaging resistant and safe and ensure our items are received without any damage or breakage.
Items are delivered by worldwide traceable express courier or personally to your home (when specified in the advertisement and/or agreed with the user), especially if they are particularly bulky and fragile goods.
For those who request it, shipments can also be insured (with relevant surcharge communicated subjectively).
All items can also be collected in person at our premises.
For shipments in Italy and within the European Union no customs duties are levied; for shipments outside the EU, customs charges may be applied by the various countries for which our company and our shippers are not responsible.
In any case, in order to enable users outside the European community to purchase our items, we can grant a further discount on the item(s) to partially absorb any duties that may be required.
Every item on our website (or other marketplace connected to it) is always accompanied by our certificate guaranteeing its authenticity, complete with photos, description, period and dimensions.
Do you want to give a special object as a present and give a surprise to loved person, a friend, your wife or your husband? Perhaps a person who lives on the other side of the world?
Don’t worry, whatever your need, we will ensure that you receive the object you have chosen from our gallery intact anywhere in the globe you live, in a gift box containing your personal note.
Make what you first thought impossible possible!
Contact us for further information: firstname.lastname@example.org
If you are still reluctant to use the express and traceable shippers that we use and do not want to collect the item you purchased at our premises, you can take advantage of our custom delivery service!
We can deliver most of our items on a European scale directly to your hands or those of the person who you have appointed (with the relevant surcharge to be agreed).
Contact us for further information: email@example.com
Many collectors and art and antiques lovers residing outside the European Union are often intimidated by words like "Customs", "Customs and import costs", "Customs duties" and.....to tell the truth, they are right!
Customs are a subject that intimidates a great many, because they are complex, often confusing and difficult to penetrate and understand, not to mention that in each country they have their own rules.
As far as we are concerned, we want to offer all collectors from all over the world (not only those of the European Community, which obviously has no customs duties) the possibility to easily and legally buy the objects they are keen on, and this is why we provide room for negotiation and a possible discount on the final price, in order for the customer to partially amortize any customs fees (they are not necessarily imposed by the country of destination) that will be requested for delivery.
Therefore, buy safely, from anywhere in the world!
We generally buy and sell antique, old or vintage objects but are always up with and sometimes even ahead of the times!
The world of payment has undergone a real revolution in recent years, a revolution that is constantly underway on the internet.
In addition to the most common payment methods such as Paypal and related cards, cash, and bank transfer, we are among the first in this sector to accept payment by bitcoins.
The data sheets and photos of the items sold on our website can be printed for personal use, and both the objects on sale and the items of our blog can be virtually shared and disseminated on the web, on other websites and on all social networks (even with the appropriate icons already present on our pages), always suggesting the origin website (www.lamaisondelapetitesara.com).
Otherwise, no part of our website www.lamaisondelapetitesara.com may be reproduced, used or stored on another website for exploitation, personal purposes or fraud attempts.
It is forbidden to include any reproductions of the website in any system or service, public or private, for the electronic retrieval of information.
All rights not explicitly granted by our website are reserved.
La maison de la petite Sara ensures the security and confidentiality of data requested to users for the provision and management of our services.
The data may be used to notify users (via email or other) of new offers or proposals for items that may arouse their interest.
All personal information of users is collected and processed in special servers in accordance with all applicable privacy regulations.
In any case, users can request the deletion of their personal data from our archives at any time by email.
Any attempt to defraud this company (e.g. by proposing stolen goods or goods that are not entirely possessed by the proponent) will promptly and systematically be reported to law enforcement agencies, who will consequently decide how to act against private individuals.
The attempt to sell works of art or antiques accompanied by false certificates or counterfeit documentation, and therefore not related to the item(s), will also be considered as fraud.
The attempt to counterfeit brands of all items, to reproduce collectible items and to falsify or lie about their origin is also considered as fraud against our company.
I received the painting and I am very satisfied. Thank you.
I have received the chinese sculpture on time and I believe that the negotiation has been very correct and carried out with mutual satisfaction.
Seriousness and competence; great quality of the articles, which are proposed with beautiful photographs, detailed descriptions, certificate of authenticity and sent professionally. I recommend it to anyone who is a serious fan of art and collectibles.
I've made two orders from La Maison De La Petite Sara, and I am happy with my purchases from this shop.
Sara responded to all my inquiries in a timely manner, and I received all my orders well-packaged and without damage.
My orders also arrived very quick.
Grazie and Best Wishes to your Shop Sara!
Fast shipping, everything is ok.